Staff get sick, quit and go home. Your WhatsApp shouldn't.
Enter what you pay, and see what answering WhatsApp costs you now, how many hours your customers wait, and what the same chats cost with an AI agent.
Quick answer
Is an AI agent cheaper than hiring someone to answer WhatsApp?
For the repeat questions (price, availability, timings, delivery, order and booking details) usually yes: Chatziq starts at PKR 3,999 a month and works 24 hours a day. It does not replace everyone: chats that need a person (a haggle, a complaint, a refund) are handed to your staff with a summary. Use the calculator below with your own salary and chat numbers.
Updated · By Chatziq Team
The shop closes at 9. Your customers keep messaging.
Every unanswered “price?” is a sale that goes to the next shop.
Try it: pick the hour a customer messages
Evenings and late nights are when many people finally have time to shop on their phone.
Photo: Sanket Mishra, UnsplashA customer messages at
11:00 PM
Drag it. In this example the shop answers chats from 10 AM to 8 PM.
With staff
With Chatziq
Answered in seconds, at 11:00 PM too.
What does answering WhatsApp cost you?
Salaries differ from city to city and business to business, so the calculator starts with an example and you type your own.
Example figures are filled in. Change them to your own.
Owner's own time counts too: enter what an employee would cost.
Salary plus anything extra you pay (bonus, overtime).
People who message you, not messages.
Business hours. The rest of the day, customers wait.
We assume about 3 AI replies per chat. A chat that needs a person (a haggle, a complaint) is handed over, and those stay with your staff.
Answering chats with people costs
Rs 35,000
a month, or Rs 420,000 a year
- Hours covered a day
- 10 of 24
- Hours customers wait
- 14
Chatziq Growth, 24 hours a day
Rs 7,999
a month, covers 3,000 AI replies.
About Rs 27,001 a month less, Rs 324,012 a year
Try it free for 14 daysFree, no sign-up. Your figures stay in your browser. Staff may still be needed for packing, delivery and the chats the AI hands over.
What answering with people really costs you
The salary is only the part you see on the bill. Press the buttons.
A customer asks: “Price kya hai?”
Your staff, on different days
- Ali4,500 ka hai.
Chatziq, every time
- Answer 14,500, delivery 250. Order likh doon?
A discount the owner never agreed to, a missed customer, a guess: each one costs a sale or margin. The AI uses the price list you gave it.
Your salesperson handles WhatsApp on their phone.
On their phone
- Ayesha, 3 orders
- Hamza, asked about price
- Sana, booked for Friday
- Usman, COD pending
- Rabia, regular customer
- Fahad, waiting for stock
In your Chatziq account
- Ayesha, 3 orders
- Hamza, asked about price
- Sana, booked for Friday
- Usman, COD pending
- Rabia, regular customer
- Fahad, waiting for stock
They can't work every hour
A person covers a shift. Evenings, nights, Fridays and Eid are when customers have time to message, and the reply comes the next morning.
Every new hire has to be taught
Prices, policies, how you talk, what to say about returns. Then the next person leaves, and you do it again.
Pay doesn't follow the work
A quiet month costs the same salary as a busy one. A busy month means the chat backs up.
What stays with your team
An AI agent is not a magic replacement, and we would rather say so. It answers the repeat questions, takes order and booking details, follows up with people who went quiet, and works in Roman Urdu, Urdu and English. Your team keeps what needs a person: price negotiation, complaints, refunds, and anything you mark person-only. When it hands a chat over it sends a summary, so nobody starts from zero.
Questions owners ask
- Will the AI replace my staff?
- Not all of them. It takes the repeat questions and the data entry, so the same people spend their time on the chats that need judgement and on packing, delivery and service. Many businesses find they don't need to add another person as chats grow.
- What happens when a customer wants to haggle or complain?
- The AI hands that chat to your team with a short summary of what was said. Price negotiation, refunds and similar topics can be set as person-only, and the AI steps back whenever you reply from your own phone.
- Who owns the chats and customers?
- You do. Chats, contacts, leads, orders and bookings are stored in your Chatziq business account, not on one employee's phone, and you can export them.
- What does it cost?
- Starter is PKR 3,999 a month (1,000 AI replies), Growth PKR 7,999 (3,000) and Business PKR 14,999 (8,000). No setup fee, and a 14-day free trial.
- Staff rakhna behtar hai ya AI?
- Roz ke aam sawalon (price, availability, timing, delivery, order aur booking ki details) ke liye AI sasta hai aur 24 ghante kaam karta hai. Jin chats mein insaan ki zaroorat ho (bhao taao, shikayat, refund), woh aapke staff ko summary ke saath chali jati hain. Neeche calculator mein apni salary aur chats likh kar khud dekh lein.
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14 days free · No card needed · Works with your existing number