Guides
Sell better on WhatsApp.
Practical advice for businesses that serve customers on WhatsApp: faster replies, fewer mistakes, and more sales, with or without Chatziq.
- Customer serviceHow to reply to WhatsApp customers faster (without hiring)A practical playbook for small businesses: the questions to prepare for, how to organise replies, and what to automate first so no customer waits for hours. 7 min read
- SellingTaking cash-on-delivery orders on WhatsApp without mistakesA step-by-step checklist for confirming COD orders over WhatsApp: the details to collect, how to read them back, and how to cut down on returned parcels. 6 min read
- Customer serviceWhy customers send voice notes, and how to handle themVoice notes are how many customers prefer to ask. Here's why they matter, why they're hard to keep up with, and practical ways to answer them quickly. 5 min read
- OperationsUsing your personal WhatsApp number for business, safelyMany owners sell from the same number their family uses. How to keep business and personal chats apart, set working hours and automate without risk. 6 min read
- Customer serviceCustomer service in Urdu and Roman Urdu: replies customers trustHow to write WhatsApp replies in Urdu, Roman Urdu and English that feel respectful and clear, and why matching the customer's language matters. 5 min read
Your next customer is typing.
Give them an answer in seconds, tonight. Connect your WhatsApp and Chatziq starts in about five minutes.
7 days free · No card needed · Works with your existing number